Jobs
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Reference V/13065
Job Description
Time Appointments are working alongside a rapidly growing Claims Management company who are currently recruiting for an experienced Motor Claims Manager to strengthen their Claims department.
Key Duties & Responsibilities:
- Managing, motivating, and coaching a team of Motor Claims Adjusters
- Involvement in all aspects of Insurance Claims Handling, dealing with the full cycle of client’s claims from instruction through to settlement.
- Advising and updating clients on how best to present their claims, assisting them with how to negotiate with insurers to achieve the best outcome.
- Monitor and improve the claims process and identify areas for efficiency gains and customer satisfaction improvements
- Manage escalated or complex claims
- Ensure compliance with regulatory requirements and company policies at all stages of the claims processes
Skills & Experience Required:
- Extensive Motor Claims Management experience, with a proven track record in successfully managing a Motor Claims Team
- Market knowledge
- Multi-jurisdictional exposure
- Ability to drive growth
- Fully competent in all aspects of claims management and people development
- Proven influencing and problem-solving capabilities
- A sound technical knowledge and understanding of Technical Motor Claims and be willing to take on caseloads
- MOJ/OIC experience is essential
(V/13065)