Customer Care Coordinator - Time Appointments

Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

enquiry@timeappointments.co.uk

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Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

enquiry@timeappointments.co.uk

Customer Care Coordinator

Customer Care Coordinator

in Office , in Customer Service Permanent

Bury St Edmunds
V/13022
£26,000 - £30,000

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Job Description

Time Appointments are delighted to be working on behalf of a well-established company who are actively recruiting for a Customer Care Coordinator to join their prestigious business. In return you will be provided with a competitive salary and an excellent benefits package.

Reporting to the Head of Customer Care, the successful candidate will be dedicated to managing the customer journey, ensuring problems and queries are resolved and answered to effectively.

Skills & Experience Required:

Proven experience gained from a customer care focussed role, dealing with the customer journey from beginning to end
Excellent communication and interpersonal skills, with the ability to handle negotiations and overcome objections
Professional and courteous, with a proactive hands-on approach to all tasks
Excellent attention to detail
Confident using all MS packages including Excel

(V/13022)

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