Jobs
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Reference V/13254
Job Description
Time Appointments are excited to be working on behalf of a global Insurance company who are looking for an experienced and proactive Property Claims Handler to join their Chelmsford office.
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Key Duties & Responsibilities:
- Handle a caseload of Property claims from inception to resolution, ensuring timely and accurate processing.
- Manage relationships with various stakeholders including brokers, managing agents, and other parties with differing needs and requirements.
- Address complaints and support vulnerable customers with empathy and professionalism.
- Confidently handle inbound and outbound telephone calls, providing clear and concise information.
- Prioritize and manage your workload effectively in a fast-paced environment.
- Maintain accurate records and documentation for all claims handled.
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Skills & Experience Required:
- Minimum of 2 years of experience dealing with Property Claims
- EL/PL claims experience would be advantageous
- Strong stakeholder and relationship management skills
- Ability to handle complaints and support vulnerable customers
- Excellent organizational skills and the ability to prioritise tasks
- Confidence in handling inbound and outbound telephone calls
- Ability to thrive in a fast-paced environment
- Good writing skills are essential
- Proficiency in Microsoft Office tools and claims handling systems
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In return you will receive:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra day
- Pension scheme
- Life insurance
- Income protection
- Health cash plan or private medical insurance
- 3x volunteering days (fully paid)
- Stock purchase plan
- Discounted gym membership
- Discount voucher portal